Frequently Asked Questions (FAQ)
At Fortis Home Care, we understand that choosing the right home care provider is an important decision. Below are some common questions and answers to help you make an informed choice.
1. What services does Fortis Home Care provide?
We offer a range of home care services, including personal care assistance, companionship, medication reminders, specialized care for dementia and disabilities, post-hospital recovery support, and household assistance.
2. Where do you provide services?
We provide home care sers (FAQ)
At Fortis Home Care, we understand that choosing the right home care provider is an important decision. Below are some common questions and answers to help you make an informed choice.
vices in Colwyn Bay, Conwy, and surrounding areas in the UK.
3. How do I arrange home care for myself or a loved one?
You can contact us via phone, email, or our website to schedule a free consultation. We will assess your needs and create a customized care plan.
Care & Support Questions
4. Are your caregivers trained and qualified?
Yes, all our caregivers are highly trained, background-checked, and experienced in providing professional home care services.
5. Can I choose my caregiver?
We strive to match clients with caregivers based on their needs, preferences, and personalities to ensure the best possible care experience.
6. What if I need care outside of normal hours?
We offer flexible care services, including overnight and emergency care options, to support our clients at all times.
Cost & Payment Questions
7. How much do your home care services cost?
The cost of care depends on the type and duration of services required. Contact us for a personalized quote.
8. Do you accept insurance or government funding?
We can guide you on available funding options, including local authority support and private payment plans.
9. Is there a contract or long-term commitment?
We offer flexible care plans with no long-term commitment, allowing you to adjust services as needed.